Can’t Find WiFi Calling on Samsung? Here’s How to Enable WiFi Calling
WiFi calling is a feature that lets you make calls and send texts over a WiFi network instead of relying on your cellular signal. It’s particularly useful if you’re in an area with weak cell coverage but strong WiFi. Samsung phones are packed with advanced features, including WiFi calling, but some users find it challenging to enable this function. In this article, we’ll explore how to locate and activate WiFi calling on your Samsung device, step-by-step, and provide troubleshooting tips to help you along the way.
Why Use WiFi Calling?
Before diving into how to enable WiFi calling on your Samsung device, let’s understand why it’s beneficial. WiFi calling allows for:
- Improved call quality: When cell signals are weak, WiFi calling often provides clearer, more reliable calls.
- Seamless connectivity: You can make and receive calls in areas with poor cellular reception, as long as there’s WiFi access.
- Lower roaming charges: When abroad, using WiFi calling can save you from costly international rates, as many providers treat WiFi calls as local calls.
If you’re ready to start using WiFi calling but can’t find it on your Samsung, the following sections will guide you through enabling it.
How to Enable WiFi Calling on Samsung
Enabling WiFi calling on Samsung phones is generally straightforward. The steps may vary slightly based on the device model and Android version. Here’s how you can activate WiFi calling on Samsung devices:
Step 1: Check Device Compatibility and Carrier Support
Before you proceed, ensure your device supports WiFi calling. Most Samsung devices released in the last few years support this feature, but you’ll also need a compatible carrier. The majority of major carriers offer WiFi calling, but it’s best to confirm with your provider.
Step 2: Enable WiFi Calling in Settings
Once you’ve verified that both your device and carrier support WiFi calling, follow these steps:
- Open the Phone app: From your home screen, open the Phone app.
- Tap on the three-dot menu: Look for the three dots in the top right corner of the screen and tap on it.
- Select Settings: In the drop-down menu, tap on Settings to access call settings.
- Find WiFi Calling: Scroll down until you see the WiFi Calling option. If you don’t see it right away, check under More Settings or Advanced Settings based on your model.
- Enable WiFi Calling: Toggle the WiFi Calling switch to turn it on. You may be prompted to verify your emergency location, which is essential for emergency calls over WiFi.
If WiFi calling is enabled, you should see a small WiFi icon next to your carrier name in the status bar whenever it’s active.
Step 3: Set WiFi Calling Preferences
Samsung allows you to select your preferred calling method. You can choose between:
- WiFi preferred: Your phone will default to WiFi for calls when connected to a network, only switching to cellular if WiFi is unavailable.
- Cellular preferred: Your phone will use cellular networks for calls, using WiFi only if cell signals are weak.
To set this preference, go back to the WiFi calling settings and select WiFi Preferred or Cellular Preferred based on your needs.
Troubleshooting WiFi Calling Issues on Samsung
If you still can’t find or enable WiFi calling on your Samsung, here are some troubleshooting tips to help you resolve common issues:
1. Update Your Device Software
Sometimes, an outdated operating system may prevent features like WiFi calling from functioning correctly. Check for updates by going to:
- Settings > Software Update > Download and Install
If an update is available, install it, then attempt to enable WiFi calling again.
2. Restart Your Device
Often, a simple restart can resolve connectivity issues. Restart your Samsung phone by holding down the power button and selecting Restart. After it reboots, try enabling WiFi calling once more.
3. Verify Your Carrier Settings
Carriers frequently update their settings to improve connectivity and enable new features. If WiFi calling still isn’t appearing, update your carrier settings by going to:
- Settings > Connections > Mobile Networks > Carrier Settings
If this doesn’t work, contact your carrier for assistance. They may need to activate WiFi calling on your account.
4. Ensure WiFi Is Active and Stable
WiFi calling relies on a strong and stable WiFi connection. If your WiFi signal is weak or unstable, WiFi calling may not work as expected. Make sure your phone is connected to a reliable WiFi network and that you have a solid signal.
5. Factory Reset (as a Last Resort)
If all else fails, you may consider a factory reset to restore default settings. This process erases all data on your device, so ensure you back up everything important. To perform a factory reset:
- Go to Settings > General Management > Reset
- Select Factory Data Reset and follow the prompts.
Once the reset is complete, try enabling WiFi calling again. This should only be used as a last resort if none of the other methods work.
Benefits of Enabling WiFi Calling on Samsung
Beyond solving connectivity issues, WiFi calling provides numerous advantages for Samsung users:
- Cost-saving: Avoids cellular charges, especially when making calls in poor coverage areas or internationally.
- Improved Accessibility: Useful for users in remote or heavily-built areas where cell signals might struggle to penetrate.
- Reliable Emergency Calls: Since WiFi calling includes emergency services, you can access help even if the cell network fails.
Using WiFi calling can truly transform your calling experience on Samsung devices, ensuring calls stay connected in various environments.
Common Questions About WiFi Calling on Samsung
Can I Use WiFi Calling on Any WiFi Network?
Yes, you can use WiFi calling on most WiFi networks. However, some networks may restrict VoIP (Voice over Internet Protocol) services due to firewalls or limited bandwidth. If you encounter issues, try a different network or check with the network administrator.
Does WiFi Calling Use Data?
WiFi calling primarily uses a WiFi network instead of cellular data, so it doesn’t affect your cellular data plan. However, if your connection shifts to cellular while you’re on a call, it may use data briefly.
What If WiFi Calling Disables Automatically?
If you notice WiFi calling turns off automatically, it may be due to an unstable WiFi connection, power-saving settings, or a carrier-specific restriction. Make sure to disable any settings that may limit background activities for a smoother experience.
For more tips on making the most of your Samsung device, check out our guide to Samsung settings.
Conclusion
Enabling WiFi calling on Samsung devices can be highly beneficial, especially in areas with weak cell signal. By following the steps outlined above, you can easily set up and troubleshoot WiFi calling on your Samsung phone. Remember, if the option isn’t visible, checking with your carrier and ensuring your device is up-to-date are good initial steps. With the correct settings, you can enjoy improved call quality and reduced cellular dependency.
For more about WiFi calling and how it works with other devices, visit this detailed guide from Verizon.
Now that you know how to enable WiFi calling on Samsung, you can stay connected anywhere WiFi is available, turning dead zones into areas of crystal-clear communication.
This article is in the category Guides & Tutorials and created by GalaxyTips Team